Policies

SECURITY POLICY

Given that the information used is a valuable resource, Biestable has established an Administration Security System of the Information in agreement with the standard ISO/IEC 27001:2005, to guarantee the continuity of the information system, minimizing the risk of damage and assuring the performance of the fixed objectives.

The objective of the Security Policy is to provide the necessary framework to protect information resources against threats, internal or external, accidental or deliberate, with the purpose of assuring confidentiality, integrity and availability of the information.

The efficiency and application of the Administration Security System of the Information is a direct responsibility of the Security Committee of Information which is responsible for the approval, diffusion and performance of the present Security Policy. In its name and its representation, the Committee has appointed a representative of the Administration Security System of Information, who has sufficient authority to carry out an active role in the Administration Security System of Information, supervising the implementation, development and maintenance.

The Security Committee of Information will develop and approve the analysis of the risks used by the Administration Security System of Information.

Any people whose activity can be affected (directly or indirectly) by the requirements of the Administration Security System of Information, must act in compliance with the Security Policy.

Biestable will introduce all the necessary measures to the applicable subject in general security and computer security, related to computer policy, building and installations security and the behavior of the employees using the computer systems. The necessary measures to guarantee the security of information through applying the rules, controls and procedures should permit to assure the confidentiality, integrity, availability of the information, essential to:

>Carry out the current law of information systems.

>Assure the confidentiality of the data administrated by Biestable.

>Assure the availability of the information systems in the services offered to its clients and also for its internal administration.

>Avoid improper alterations in the information.

>Assure response in emergency situations, ensuring the running of critical services in the least time possible.

>Promote the awareness and formation of the information security.

David Calles García
Manager Biestable S.L.

QUALITY POCILY

Biestable is a company based in technology whose workers are young and dynamic, with great qualifications and long careers in the new technologies area. It focuses its activity in two principal areas: Consultancy of Projects and Mobility Solutions. The company emphasizes the accumulated experience in this kind of service and collaborative agreements with the most important telecommunications operators in Spain: Vodafone, Orange France Telecom and Telefónica, and also with international telecommunications operators like Research in Motion by the Blackberry ISV Alliance Programme.

With this accumulated experience since 2003, we provide service and we develop our products, giving priority to the necessities of our clients and their satisfaction. Ttrying to improve continuously, we introduce a Quality Administration System and we demonstrate the performance of UNE-EN ISO 9001:2000, we promise to:

>Get the satisfaction of the client by carrying out the legally established requirements, apart from the products and services requirements.

>Give a global and individual service for each client, giving them a particular and specific treatment, hoping that our contribution will inspire the improvement of their own companies.

>Maintain advising and supporting our client during the provision of the service, as an essential attitude to provide the efficiency, efficacy and control.

>Analyze and resolve the business area by being constantly involved in the elaboration process of the products, avoiding conflicts and mistakes, in order to obtain the best level of quality and service.

To make this commitment, BIESTABLE has the support and the responsibility of all of its integrants, directors and technical groups, who have the reference to give the most complete software for their clients.

This quality policy is in constant evolution like the objectives of BIESTABLE which are reviewed for their continuing suitability.

David Calles García
Manager Biestable S.L.